Contact Us
Shop Customer Service Hours are Tuesday- Friday 10-5pm
If you have a problem or want to chat and need to reach out to us, please fill out the form and we will reply as soon as possible.
Please check the SHOP POLICIES page for recently asked questions.
**Novel Grounds is not responsible for stolen packages and they will not be refunded or replaced. Please contact your local post office if this happens and coordinate with them on next steps. We recommend you file a help request form with the USPS. Once your package leaves us, it is out of our control and we can only go by the tracking details provided.**
Authors and Publishers:
Please visit our Store Inquiries Page
Media Inquiries:
Please email us at books@novelgrounds.com with any media requests.
Thank you!