Contact Us
If you have a problem or want to chat and need to reach out to us, please fill out the form and we will reply as soon as possible.
Please check the SHOP POLICIES page for recently asked questions.
**Novel Grounds is not responsible for stolen packages and they will not be refunded or replaced. Please contact your local post office if this happens and coordinate with them on next steps. We recommend you file a help request form with the USPS. Once your package leaves us, it is out of our control and we can only go by the tracking details provided.**
Authors and Publishers:
If you are interested in any of the following please fill out the google form below.
In Store Events, Special Editions, Merchandise, Stocking your book in the store, book club books, PR Boxes or Pre-Order Incentives
Please read carefully as the form will direct you to the variety of ways we can partner for your books!
https://forms.gle/eGUXh9iEVsYe3SbH9
Anything else please use the contact form.
Thank you!